Creative Design
Service Agreement
Jim Clark Co
Free Template
Service Contract Template
Updated November 3, 2025
A service contract is a written agreement between a client and a service provider that defines the work to be performed, payment structure, delivery schedule, and key terms of service. It commonly references performance standards, confidentiality, and conditions for completion or renewal.
What Is a Service Contract
A service contract is a written agreement describing the professional relationship between a service provider and a client. It typically identifies the work to be performed, the timeline for delivery, and the payment terms connected to those services. These agreements are used across industries, from creative and consulting work to maintenance, repair, and technology support. Service contracts commonly reference the scope of work, project duration, communication methods, and other key details that define the working arrangement.
Common Key Terms of a Service Contract
Most service contracts share a set of recurring terms that define the structure of the working relationship, what is being delivered, and under what general conditions.
- Scope of Work: Describes the services, deliverables, and general performance expectations.
- Payment Terms: References the rate, payment schedule, and acceptable payment methods.
- Project Duration: Identifies the start and end dates, or conditions for renewal.
- Responsibilities: Describes each party’s role in completing, supporting, or approving the work.
- Confidentiality: Notes how private or proprietary information is handled.
Different Types of Service Contracts
Service contracts appear in many formats depending on the nature of the work. Each type generally follows a similar structure but emphasizes details that fit its use case.
- Fixed-Term Service Contracts: Describe services provided over a set period with a defined scope and payment structure.
- Project-Based Service Contracts: Focus on one-time projects, usually ending once specific deliverables are complete.
- Ongoing or Retainer-Based Contracts: Describe recurring work performed on a regular schedule, often tied to monthly or quarterly payments.
- Maintenance or Support Contracts: Apply to services such as equipment maintenance, software updates, or continuous technical assistance.
- Consulting or Advisory Contracts: Reference strategic or professional advice offered over an agreed timeframe.
Common Terms for Service Levels in Ongoing Service Contracts
In longer-term or recurring arrangements, service level terms often appear to define performance expectations. These sections commonly reference measurable factors that keep both sides aligned throughout the agreement period.
- Performance Standards: Describe measurable outcomes such as response time or delivery consistency.
- Reporting and Review: References how progress is documented, reported, and reviewed.
- Support Hours: Identifies general availability for communication or assistance.
- Maintenance and Updates: Notes how routine or periodic work is scheduled and delivered.
- Escalation Procedures: Describes how unresolved issues move through communication channels for review.
A Summary of Service Contracts
Service contracts provide a structured way to define the terms of a professional working relationship. They commonly describe the work to be done, payment conditions, timelines, and performance expectations. Whether used for one-time projects or long-term arrangements, service contracts organize and document the details for client-provider relationships.
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Service Agreement
Creative Design
AgreementThis Service Agreement Contract ("Agreement") is made and entered into on , by and between:
Participants-
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Service ProviderJim Clark3445 Ravenwood DrCollege Park, GA 30349(404) 763-3294
Terms1. Scope of Work
The Contractor agrees to perform the following services for the Client: .
All services shall be performed in a professional, timely, and competent manner according to industry standards.
2. Dates of Service
The services described above shall commence on and are expected to be completed by . Any changes to this timeline must be agreed to in writing by both Parties.
3. Delay and/or Default
If either Party is delayed in or prevented from performing its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, or government restrictions, such delay shall not be deemed a breach of contract.
The affected Party shall notify the other as soon as possible and use reasonable efforts to resume performance. If default occurs for any reason within the control of a Party, the non-defaulting Party may provide written notice and allow a day cure period.
4. Fees and Payment Schedule
The Client agrees to compensate the Contractor as follows:
Flat Fee: $
Hourly Rate: $ per hour
Other:
Payment shall be made according to the following schedule:
Upfront upon signing
Milestone-based payments:
Final payment upon completion
Other:
Payments will be made via: .
5. Confidentiality
The Contractor agrees to maintain the confidentiality of all non-public, proprietary, or sensitive information obtained while providing services. This obligation shall survive the termination of this Agreement.
6. Licensing, Insurance, and Compliance
The Contractor warrants that they have all required licenses, permits, and insurance coverage to legally perform the services listed. The Contractor shall comply with all applicable federal, state, and local laws and regulations.
7. Indemnification
Each Party agrees to indemnify and hold the other harmless from any claims, losses, liabilities, or expenses, including reasonable attorneys' fees, arising out of the negligent or unlawful conduct of the indemnifying Party, except to the extent caused by the gross negligence or willful misconduct of the other Party.
8. Non-Solicitation / Non-Compete (if applicable)
For a period of following the termination of this Agreement, the Contractor shall not:
Solicit business directly from the Client’s customers or employees
Accept or perform services for any of the Client’s competitors within
9. Warranties
The Contractor warrants that the services will be performed in a professional and workmanlike manner. The Contractor does not warrant any specific outcome or guarantee unless otherwise expressly stated in writing.
10. Amendments
This Agreement may only be amended by mutual written consent of both Parties. No oral statements or representations shall have any legal effect.
11. Termination
Either Party may terminate this Agreement by providing days’ written notice. In the event of termination, the Client shall pay for all services rendered up to the date of termination. Grounds for immediate termination include fraud, misconduct, or material breach of contract.
12. Dispute Resolution
In the event of a dispute, the Parties agree to first attempt resolution through informal negotiation. If unsuccessful, the matter shall be resolved by:
Mediation
Arbitration
Litigation in the courts of
Each Party shall bear its own legal costs unless otherwise awarded by the adjudicator.
13. Entire Agreement
This Agreement represents the entire understanding between the Parties with respect to the subject matter herein and supersedes all prior negotiations or agreements.
Signatures-
Click to signJohn Doe
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Click to signJim Clark
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